Customer Support Solutions
Providing You With The Help You Need
EQUILOGICS provides you with the help you need to set up your customer solutions centre or customer service team. Whether you have the expertise or not - we’d still be able to support you grow your business.
Working with us gives you more time and flexibility to focus on the core areas of your business, and gives us the responsibility of managing your business for you.
What Do We Provide?
Project expertise for customer service set-up
Delivery of the contact centre
(from hiring employees, training, to running the
Managing your contact centre for you
How Can We Help?
I already have a running contact centre.
Our team will work with you to identify your processes, and see how best we can support you to enhance your business offerings. You may wish to scale bigger, or smaller - or to outsource it all together. EQUILOGICS can work with you on any options you may have.
I want to set up a contact centre for my business.
Being new to the function, you may wish to leverage on our services to develop and manage your customer solutions centre for you. Our team will work with you to understand your business offerings and develop a framework to kick-off your contact centre. EQUILOGICS can work with you on any options you may have.